Email Pilot Terms of Service

Last updated: July 8, 2026

These Terms of Service govern use of Email Pilot, a workspace for controlled SMTP outreach.

Acceptable use

Users must use Email Pilot only for lawful, permission-based outreach. The service may not be used for spam, phishing, deceptive content, malware, credential collection, harassment, or any activity that violates recipient-consent requirements, applicable law, or provider policies.

User responsibility

• Users are responsible for campaign content and recipient lists.
• Users must have a lawful basis to contact recipients.
• Users must honor opt-out, suppression, and compliance requirements.
• Users must keep their SMTP profile access and workspace accounts secure.

SMTP and inbound handling

Email Pilot sends campaign mail through operator-configured SMTP profiles. Replies and delivery-status notifications are accepted only from a controlled signed forwarder; the service does not synchronize a personal mailbox.

Limits and safety

Email Pilot applies conservative per-mailbox rate controls, including a first-release limit of 15 messages per mailbox per rolling 24 hours. The service may pause or block activity that appears unsafe, abusive, or non-compliant.

Contact

For service questions, contact: support@email-pilot.site.