Email Pilot Privacy Policy
Last updated: July 8, 2026
Email Pilot is an SMTP-first workspace for permission-based outreach. This Privacy Policy explains what data the service processes and how users can control or request deletion of that data.
Data we collect
- Account and workspace identifiers needed to operate the app.
- Campaign content, recipient lists, send status, and delivery reports provided by users.
- Connected mailbox metadata required to send approved campaign emails.
- Technical logs needed for security, reliability, abuse prevention, and troubleshooting.
SMTP and inbound forwarding
Email Pilot sends approved messages through SMTP profiles configured by authorized operators. SMTP passwords are supplied through the platform secret store and are not displayed in the application or written to campaign records.
Replies and delivery-status notifications may be forwarded by a controlled mail server to a signed internal endpoint. The endpoint accepts normalized metadata for correlation and does not accept raw mailbox synchronization or personal inbox access.
How we use data
- To authenticate users and operate the Email Pilot workspace.
- To create, preview, approve, queue, and send campaign emails requested by users.
- To enforce mailbox limits, rate controls, abuse prevention, and operational safety.
- To provide reports, diagnostics, and support for the service.
Sharing and retention
Email Pilot does not sell campaign or account data. Data is shared only with service providers required to host, secure, and operate the app, or when required by law. SMTP credentials are handled through a write-only secret store. Data is retained only as long as needed to provide the service, meet security obligations, and satisfy legal or operational requirements.
User control
Users can contact Email Pilot to request data deletion or access changes. Promotional emails include a visible unsubscribe link, and opt-outs are applied to the global suppression list.
Contact
For privacy questions, contact: privacy@email-pilot.site.